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News, ideas and the latest thinking from Andrew’s Intel. Selected for the decisions they help you make.

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Earlier from Andrew’s Intel

Short briefings and deeper analysis: selected developments, practical questions and ideas worth taking into your next decision.

An ivory agreement rests on a long charcoal tray, with an amber signature line extending beyond the sheet.
News brief

Docusign wants a bigger job than signing your contracts

Agreement software is reaching further into business workflows. Your next renewal may deserve a wider buying team.

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Two charcoal metronomes stand side by side with their pendulums pointing in opposite directions; one pendulum is amber.
Commentary

When an AI update changes the job, who tells the team?

A familiar screen can conceal a changed responsibility. Give every AI workflow update a short human-impact note.

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A small amber segment completes a large layered charcoal ring, showing how current AI fluency and accumulated organisational judgement work together.
Our analysis

The experience discount

Age is a poor substitute for assessing AI fluency, operational judgement and access to practice.

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Two retained records remain in a dark archive frame while a matching record appears in a separate new frame, showing that transfer and retention are different questions.
Our analysis

When your AI supplier fails, what happens to your conversations?

Replacing an AI service may restore the workflow without settling what happens to retained conversations.

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A regular row of short amber workload marks occupies only a small section of a long matte charcoal capacity slab, leaving the remainder idle.
Our analysis

When a predictable AI workload belongs on your own hardware

Predictable AI demand can make local capacity worth testing, but only a complete service comparison can justify owning it.

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Many small dark observation marks accumulate on one side of a quiet interval; one amber action stands alone on the other, representing selective intervention rather than constant interference.
Our analysis

If management was almost free, what would you manage continuously?

AI can make operational sensing cheaper. The leadership choice is when evidence needs human interpretation and when it justifies intervention.

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A small amber solid sits apart from the dark form that released it, leaving open the choice of where the recovered capacity will go.
Our analysis

AI has created a cognitive dividend. How should organisations spend it?

AI has made production faster. The management decision is whether to spend every saved hour on output or reinvest some in judgement, learning and redesign.

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Three parallel dark paths reach different distances: awareness extends furthest, formal structures stop earlier, and the shortest operational path ends at a small amber point.
Our analysis

AI adoption is earlier than it looks—and later than it looks

AI awareness, formal structures and dependable workflows advance at different speeds. The management question is which curve is lagging.

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